Privacy Policy

WACOM Privacy Policy for Wacom Developer Program

Last Updated: August 1st, 2015

 

This WACOM Privacy Policy for Wacom Developer Program (“Privacy Policy”) explains how information about you is collected, processed, used and shared by Wacom Co., Ltd., 2-510-1 Toyonodai, Kazo-shi, Saitama 349-1148, Japan (“Wacom,” “we,” or “us”) as data controller when you use the website available under Wacom Developer Program (the “Website”).

At Wacom we take your privacy and our responsibility to protect your personal data seriously. As used in this Privacy Policy “personal data” means any information – either alone or in combination with other information we can access – that relates to you as an identified or identifiable individual. We respect your right to privacy and will only process your personal data in accordance with applicable data protection and other applicable privacy laws. This Privacy Policy applies to information we collect when you use our Website and online products and services available via the Website or when you otherwise interact with us via the Website (collectively, the “Services”).

1. International Data Processing

Please note that we are a company which operates globally and is located in Japan. Therefore, even in case local data privacy laws of other jurisdictions might apply, such as e.g. the EU Data Protection Directive 95/46/EC, to your personal data, it might be processed outside of your local jurisdiction, for example, the European Economic Area. In particular, some of your data will be hosted in the United States of America. However, any transfer or storage of your personal data to a location outside the European Economic Area will continue to be in compliance with all applicable European data protection laws and this Privacy Policy. In particular, insofar as we are bound by applicable law, we will take appropriate safeguards to ensure an adequate level of data protection.

2. Information Collection and Use

We collect certain information every time a visitor comes to the Website. This information is used for specific purposes which we list below. The specific types of personal data we collect depend upon your activities on the Website.

2.1             Information you provide

We collect the information you provide to us, e.g. in the course of your enrolment to the Wacom Developer Program or when you request certain Services. Such information may include:

  • Ÿ    First Name
  • Ÿ    Last Name
  • Ÿ    Email
  • Ÿ    Address
  • Ÿ    Town / City
  • Ÿ    State / Province
  • Ÿ    Postal Code
  • Ÿ    Country
  • Ÿ    Company
  • Ÿ    Department
  • Ÿ    Person in charge
  • Ÿ    Job title
  • Ÿ    A list of your subscription(s) of Wacom newsletter(s)
  • Ÿ    A list of the products you developed/are developing using Wacom technology (e.g. SDK) including its name
  • Ÿ    Availability of such products
  • Ÿ    Requests you sent to us

We use this information for different purposes: Providing our Services, managing the Services, improvement of our products and Services, troubleshooting bugs, and improving overall performance of the Website. We may also use this information to communicate with you by sending you technical notices, updates, security alerts and support and administrative messages, respond to your comments, questions and requests and provide customer service and carry out any other purpose for which the information was provided by you (subject to applicable data protection laws).

If you enroll to the Wacom Developer Program we will use the data about you which you provide to us to determine whether you are eligible for the specific part of the program you would like to enroll in.

2.2 Information that is Automatically Collected

When you use the Website, we may automatically collect certain information as described below for purposes such as improvement of our products and Services, troubleshooting bugs, providing the services, managing the Services and improving overall performance of the Services. Such information includes profile information, aggregate user data, preferences, technical session information, browser type, information about your computer, hardware, software, demographic information including gender, zip code and age and language preference. Collection of this type of information occurs inter alia by means of cookies; therefore, for more detailed information, please see the following information provided in the section on our use of cookies.

3Cookies

We use cookies, a standard Internet technology that allows us to store and retrieve login and other usage information for every user of our system.

3.1  What are cookies?

“Cookies” are small text files that are stored by your web browser on your device's hard drive. They allow websites to store such things as user preferences. The Website uses both session cookies and persistent cookies. Session cookies are temporary cookies that expire (and are automatically erased) when you close your browser. Persistent cookies usually have an expiration date far into the future and thus stay in your browser until they expire, or until you manually delete them.

3.2  What are the cookies used for?

Cookies are useful because they help make your website experience more enjoyable. They allow us to recognize your device (e.g. your laptop or mobile device) so that your experience of our Website can be tailored to your device. Cookies do not typically identify you as an individual, just the device you are using. We use cookies to save information such as passwords and preferences so you don’t have to re-enter it each time you visit our Website, to deliver content tailored to your interests and to optimize the performance of our Website. The information connected with the cookie can also be visitors' preferences and to record session information, such as pages visited, interactions with website features, time spent on our Website and language preference.

3.3 How to allow/deactivate cookies

The first time you visit our Website you will see an overlay which explains that by clicking "Accept" you are deemed to consent to the use of cookies as described in our privacy policy You can also refrain from clicking “Accept”. If you do so, you may find that certain parts of our Website do not work at all, or do not work correctly. Alternatively, most Internet browsers allow you to block cookies from your browser. If you do not agree to the use of these cookies please disable them by following the instructions for your browser set out here http://www.allaboutcookies.org or use the automated disabling tool where available. However, some of the services will not function so well if cookies are disabled. Where the organization setting the cookie provides an automated disabling tool in respect of its cookie(s) we provide a link to its automated disabling tool below.

3.4 What cookies does Wacom use?

Below we have provided a list of the categories of cookies found on our Websites, and a description of what those cookies do. Some of these cookies are essential to the operation of our Services. Others are not essential, but help us to improve our Website by collecting anonymous user information, or try and improve your experience of our Website by remembering your choices.

We use the following types of cookies:

Strictly necessary cookies – which enable services you have specifically asked for

We use a number of cookies which are essential to the operation of our Websites. For example, these types of cookies which enable you to log into secure areas of our Websites, provide the necessary security your visit to our Websites requires and help ensure the content of the pages you request load quickly. Without these cookies, services that you have asked for cannot be provided. 

We want you to understand these essential cookies, and why we use them, but we don't need to get your consent to use them on our Website as we use these cookies only to provide you with services that you have requested.

Functionality Cookies- – which remember your choices to improve your experience

These cookies allow our Website to remember choices you make, such as, remembering your username, your preferred language, the region you are in and changes you make to other parts of our Website which you can customize. The aim of these cookies is to provide you with a more personal experience so that you don't have to reset your preferences each time you visit us.

The aim of these cookies is to provide you with a more personal experience so that you don't have to reset your preferences each time you visit us.

As described below, you may disable any of these functional cookies; but if you do so, then various functions of our Website may be unavailable to you or may not work the way you want them to.

Performance/ analytics Cookies: – which collect anonymous information about the web pages you visit

These cookies collect information about how visitors use our Website, for example, which pages our visitors go to most often, and if they get error messages on those pages. These performance cookies don't collect information that identifies you as an individual – all information they collect is aggregated and anonymous. The information gathered is only used to improve how our Website works. For disabling the analytics cookie please visit https://support.google.com/analytics/answer/181881?hl=en.

We use the services of Sitecore Corporation A/S, Vester Farimagsgade 3. 1606 København V, Denmark (“Sitecore”) to analyse  your use of our website (e.g. page views, media download and other activities on the website) and create basic user profile data to support the functionalities of our website. For these purposes we transfer the data to Sitecore who stores and processes it on Microsoft Azure servers which are run by the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA and which are located in the USA.

4Sharing Data

Information which we collect in connection with your use of the Website as listed in Section 2.1 might be transferred to other entities belonging to the Wacom group of companies if and insofar as allowed by applicable laws and this is necessary for the purposes of the respective data processing operations which are stated in this policy.

Sharing of Your Personal Information for business reasons

Wacom does not sell, rent, or share customer information to or with any third party, except if allowed by applicable data protection laws or unless otherwise defined in this policy; in particular, your personal data might be transferred to other entities belonging to our group if it is allowed by applicable law. We will never give or sell your personal information to be used for the purposes of sending you unsolicited commercial offers (such as spam) from any third party, without your consent.

We may use third party service providers to offer or facilitate services on our behalf, such as an email service provider to send out emails or a data processor to store our data on our behalf. Any sharing of your personal data with such third party service providers will be made in accordance with all applicable data protection laws and will be limited to the extent necessary. These third parties are prohibited from using your personal data for their own commercial, promotional or any other purposes than those described herein and they have to follow our express instructions and comply with appropriate security measures to protect your personal data. In particular, we will use a service provider located in the United States of America to store the data which includes the information as listed in Section 2.1. To remove your account or any account data, please refer to Section 9.

Sharing of Your Personal Information As Required By Law

We will disclose personal information when required by law to comply with a current judicial proceeding, a court order or legal process served on us, or as otherwise required by any applicable law, rule or regulation;

Sharing of your Personal Information During Business Transitions

In the event Wacom goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, and our customers' personal information may be part of the assets transferred, customers will be notified via prominent notice on our Web site If, as a result of the business transition, your personal data will be used in a manner materially different from that stated at the time of collection, you will be notified consistent with our Notification of Changes section.

5. Third Party Features

The Website may contain links to or features from other websites. This Privacy Policy covers the data handling practices by Wacom, and does not cover the data handling practices of third party websites or features. Wacom is not responsible for the privacy policies and/or practices of third parties. When linking to another Site or using a third party service, you should read the privacy policy on that site or service. To the extent certain third party website features are available on the Website services, the following terms apply. However, we advise you to nevertheless consult the respective privacy policies for detailed information on the processing.

5.1 Twitter

We use a Twitter widget (provided by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) to enable users to easily share content found on the Website by sending a Tweet via their Twitter Account. By using this widget, the webpages you viewed will be connected with your Twitter account and disclosed to other users. This includes the sharing of certain information with Twitter. Please note that a data transfer is triggered already when you visit our Website, irrespective whether you interact with the plug-in. If you visit our Website whilst signed into your Twitter user account, information concerning your visit will be transferred to Twitter and Twitter can assign your visit to our Website to your user account. Please see Twitter's privacy policy https://twitter.com/privacy for more on the type of information tracked by Twitter via this feature - in particular, the section titled "Widget Data", and your respective control rights.

5.2 Facebook

Facebook Like Button: We use a Facebook Like button social plug-in (provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA) to enable our Website users to easily "Like" content found on the Website, and thereby share this content with their Facebook Friends. Whenever you view a page of our Website containing such plug-in, your browser establishes a direct connection to the servers operated by Facebook. As a result, the content of the social plug-in is transferred by Facebook directly to your browser and embedded in the Website being shown. Please note that a data transfer is triggered already when you visit our Website, irrespective whether you interact with the plug-in. If you visit our Website whilst signed into your Facebook user account, information concerning your visit will be transferred to Facebook and Facebook can assign your visit to our Website to your user account. Information arising from interaction with the Facebook plug-ins (such as by clicking the Facebook “like” button or by leaving a comment) will be directly transferred to and stored by Facebook. To prevent this you must log out of your Facebook account before visiting our Website. Please refer to Facebook’s privacy policy http://de-de.facebook.com/privacy/explanation.php for more information on the purpose and scope of data collection and data analysis undertaken by Facebook as well as your options to modify settings and how to protect your privacy.

5.3 Google

Google +1 Button: We use the Google +1 button social plug-in (provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to enable our Website users to easily "+" content found on the Website, and thereby share this content within the Google platform. Whenever you view a page of our Website containing such plug-in, your browser establishes a direct connection to the servers operated by Google +. As a result, the content of the social plug-in is transferred by Google + directly to your browser and embedded in the Website being shown. Please note that a data transfer is triggered already when you visit our Website, irrespective whether you interact with the plug-in. If you visit our Website whilst signed into your Google + user account, information concerning your visit will be transferred to Google + and Google + can assign your visit to our Website to your user account. Information arising from interaction with the Google + plug-ins (such as by clicking the Google + button or by leaving a comment) will be directly transferred to and stored by Google +. To prevent this you must log out of your Google + account before visiting our Website. Please refer to the privacy policy of Google + http://www.google.com/intl/de/policies/privacy/ for more information on the purpose and scope of data collection and data analysis undertaken by Google + as well as your options to modify settings and how to protect your privacy.

6. Newsletter

We will occasionally send you information on products, services, contests, events, and opportunities to interact with Wacom and our community. We will only send you such newsletters if allowed by applicable data protection laws. You can sign up to receive these emails from us on our newsletter sign up page.

Our Website provides users the opportunity to opt out of receiving communications. If you would no longer like to receive communications from us, click here ,or click a link you will find in the newsletter you receive and follow the instructions.

7Links

This Website contains links to other sites. Wacom is not responsible for the privacy practices or content of these other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected on the Website by Wacom.

8. Security

WACOM takes reasonable precautions to help protect information about you. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your information.

When registering for access to a secure area of the site, we will ask you to select a username and password. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, remember to sign out of the registered site and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence when accessing your computer.

If you have any questions about the security at our site, you can send a message to the webmaster at webmaster@wacom.com.

9. Correction, Updating, Deletion of Personal Data

You may modify or remove your account data by logging into your account and accessing your account info.

Furthermore, you are entitled to request information about the personal data we store about you at any time. You may also correct or update information about yourself at any time. For any such request you may contact us by email at webmaster@wacom.com.

10. Contact Information

If you have any questions about this privacy statement or how your data is being processed, you can contact us at webmaster@wacom.com. Please see our website www.wacom.com for local representatives in your jurisdiction.

11. Changes to this Policy

We will post any modifications or changes to the Privacy Policy on the Website. We reserve the right to modify this Privacy Policy at any time, so we encourage you to review it frequently. If we make a material change to this Privacy Policy, we will notify you by email or by means of a notice on the Website prior to the changes taking effect.